Frequently Asked
Answers, before you ask.
If you don't see your question here, reach out and we'll walk you through it.
Booking & Planning
How far in advance should we book?
Most couples book 8–14 months ahead. Peak wedding months (June–October) fill first; if you have your date, reach out — we'll tell you honestly what we have.
What's included in your packages?
Every package is built around the couple's day. At its core: coverage hours, the edits and prints you take home. Tell us about your wedding and we'll send a tailored proposal.
Do you require a deposit?
A signed agreement and non-refundable retainer secure your date. From there, we offer a flexible payment structure so you can choose what works best for you.
Can we meet before booking?
Absolutely. Video calls or in-person consultations — we'd rather you feel completely at ease before signing anything.
The wedding day
How many hours of coverage do we get?
Coverage scales with the package. Most full-day weddings run 8–10 hours; multi-day South Asian weddings can run 12+ hours per day. We build it around your itinerary.
Do you bring a second shooter?
Larger weddings typically include a second shooter so we can cover two angles simultaneously — getting-ready prep with both partners, ceremony wide and detail, reception candids and speeches.
Do you have insurance and backup equipment?
Yes — full liability insurance, and every shoot runs on dual cards with backup bodies, lenses, and audio packs on hand. Most venues require a Certificate of Insurance; we provide one directly to your coordinator.
Can you accommodate cultural or religious traditions?
Yes — we film all types of weddings. We've covered Tamil Hindu, Sikh, Muslim, Christian, Buddhist, civil ceremonies, and more. Walk us through any specific rituals, and we'll plan our coverage around them.
After the wedding
How long until we receive our photos and film?
Photos: 3–4 months. Cinematic films: 6–8 months. Same-Day Edits, Next-Day Edits, and Save-the-Dates are delivered much sooner — within hours to a few days of the event.
How are the files delivered?
Photos via a private Pic Time gallery you can share, download, and order prints from. Films via a private streaming link and a downloadable master.
Can we request specific shots or songs?
Absolutely. We'll send a short questionnaire ahead of the wedding for must-have moments, family groupings, and song preferences. Pinterest boards welcome too.
Do you offer albums?
Yes — heirloom albums with multiple cover materials, edges, and embellishments.
Style & process
What's your shooting style?
Cinematic and unobtrusive. We document the day as it unfolds — we're not directing the moments, we're catching them. Posed portraits are brief and relaxed.
Do we need to give you a shot list?
For family formals — yes, a short list with names is hugely helpful. For everything else, we plan around your timeline and capture naturally.
How do you work with our other vendors?
We coordinate with your planner, DJ, officiant, and venue in advance. A rising tide lifts all boats.
Still have a question?
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